HARMONY ENCORE MDM SOFTWARE
Welcome to our award-winning MDM software, Harmony Encore. We took our best-in-class Harmony MDM software and completely reenvisioned every aspect including its design, interoperability, user experience (UX), and speed to bring North American utilities an entirely new solution experience that solves today’s most pressing utility challenges and those of tomorrow.
Harmony Encore MDM is an open enterprise-level meter data management software system that empowers utilities to manage their water meter assets, analyze water system consumption demand, and enable their customers to take charge of their conservation efforts when paired with our My Water Advisor portal. Encore is compatible with nearly every advanced metering infrastructure (AMI) network on the market today and can complement other software systems you may currently be using. Water utility VIPs from across North America selected this award-winning MDM software based on its ease of use and easy-to-master functionality.
Leveraging the Microsoft® Azure™ cloud, Harmony Encore creates an exceptionally intuitive user experience for managing, reporting, and analyzing data from AMI and mobile data acquisition systems. The Azure cloud also provides a highly scalable foundation for future growth of both metered connections and other data points like temperature and pressure. Encore offers end-to-end data security and deep encryption to protect your customer’s information and network access.
MY WATER ADVISOR™ CONSUMER PORTAL
My Water Advisor™ is your personal portal for monitoring water consumption, advancing conservation, and the stewardship of earth’s most precious resource.
My Water Advisor puts the power behind Harmony MDM into the hands of the utility’s customer. Ratepayers can quickly jump online using the web-enabled portal, or use the My Water Advisor app to access up-to-date hourly usage information, gain insight into their own water usage, and perform comparative usage analysis. MWA empowers a self-serve customer service model for utility customers and helps everyone be their own water manager. My Water Advisor helps stop the endless unexpectedly high month-end bill complaints to City Hall.
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Customers can set usage threshold alarms and receive timely leak alerts in the palm of their hands. Conservation begins with information and empowerment. It begins with Master Meter’s My Water Advisor Portal and App.
HARMONY MOBILE SOFTWARE
Master Meter Harmony Mobile software + Panasonic ToughBook is the ultimate in versatile mobile meter reading and workforce productivity. Whether reading meters using Allegro or 3G Mobile AMR from a single device, proximity wand read, or flexible manual data entry, Harmony Mobile makes the experience intuitive and easy to navigate. This powerful in-field software also doubles as a technician’s tool to diagnose challenges in the field.
